Shipping & Returns

Lady Naga ship via standard mail within 3 working days of receiving your payment. For details on postage within Australia please see the Australia Post website. Standard delivery times are: Within Sydney: 1 - 3 working days Interstate: 3 - 5 working days Overseas: typically 5 - 7 working days however the reality is often more in the order of weeks.

At this time we're offering a flat rate postage on orders; - $2.50 per order for deliveries within Australia - $5.50 for international orders.

We ship all over this big blue and green ball we call Earth. However, many states and countries have restrictions on the import of organic matter such as chilli powders and seeds. Please take some time to double check whether your state or country permits the importation of Bhut Jolokia (Capsicum chinense) products before making an order. We can unfortunately not take responsibility for packages that are opened or confiscated by Customs.

If you have any problems with your order please contact us via the website or on ladynagasales@gmail.com and we will endeavour to resolve the problem in the best way for you. At this time we ship via standard surface mail, which does not include insurance or tracking. If you would like to make an order via express or registered post please let us know and we will update your order.

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